Terms of service
TERMS OF SERVICE – PETCART
OVERVIEW
Welcome to Petcart! The terms “we”, “us” and “our” refer to Petcart. Petcart operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Petcart is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms, you confirm you are of legal age in your jurisdiction and permit any minor dependents under your supervision to use the Services on your devices.
You may be required to provide accurate personal information including email, billing, payment, and shipping details. You confirm all information is correct and that you have authority to provide it.
You are responsible for maintaining account security and all activity under your account. Accounts may not be transferred, sold, or assigned.
SECTION 2 - OUR PRODUCTS
We aim to display products accurately, but appearance may vary depending on your device.
We do not guarantee product quality or appearance will meet expectations. Product descriptions may change at any time and products may be discontinued without notice.
SECTION 3 - ORDERS
Orders are offers to purchase. Petcart may accept or decline any order. Orders are only confirmed after acceptance and payment processing.
Cancellations may not always be possible after acceptance. If an order is changed or cancelled, we will notify you via email, billing address, or phone.
Returns and exchanges are governed by our Refund Policy [LINK].
SECTION 4 - PRICES AND BILLING
Prices may change without notice. The price at checkout applies to your order. Taxes, shipping, and import charges may apply.
You agree to provide accurate billing information and keep it updated. You confirm authorization to use your selected payment method and agree to pay all charges incurred.
SECTION 5 - SHIPPING AND DELIVERY
Delivery times are estimates only. Petcart is not responsible for carrier delays, customs delays, or external disruptions. Risk transfers upon shipment to the carrier.
SECTION 6 - INTELLECTUAL PROPERTY
All content on Petcart, including text, graphics, logos, and design elements, is owned by Petcart or its licensors and protected by applicable laws.
You may not copy, distribute, or modify any content without written permission. Unauthorized use may violate intellectual property laws.
All trademarks remain the property of Petcart or respective owners.
SECTION 7 - OPTIONAL TOOLS
Third-party tools may be provided “as is” without warranties. Petcart is not responsible for their use or performance.
SECTION 8 - THIRD-PARTY LINKS
We are not responsible for third-party websites or services linked through our platform. Use them at your own risk.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Petcart is powered by Shopify. However, all transactions are directly between you and Petcart. Shopify is not responsible for any sales, damages, or disputes arising from purchases.
SECTION 10 - PRIVACY POLICY
Your data is governed by our Privacy Policy [LINK] and Shopify’s Privacy Policy. Data may be processed in multiple countries to provide Services.
SECTION 11 - FEEDBACK
Any feedback submitted may be used by Petcart without restriction or compensation.
SECTION 12 - ERRORS AND OMISSIONS
We reserve the right to correct errors or cancel orders if incorrect information is identified.
SECTION 13 - PROHIBITED USES
You agree not to misuse the Services, violate laws, infringe rights, transmit malicious code, or interfere with platform operations.
SECTION 14 - AGENTS
Automated systems interacting with the Services must comply with identification and usage rules as defined in this section.
SECTION 15 - TERMINATION
We may suspend or terminate access at any time. Certain sections survive termination.
SECTION 16 - DISCLAIMER
Services and products are provided “as is” without warranties of any kind.
SECTION 17 - LIMITATION OF LIABILITY
Petcart is not liable for any damages arising from use of the Services or products, to the fullest extent permitted by law.
SECTION 18 - INDEMNIFICATION
You agree to indemnify and hold harmless Petcart and partners against claims arising from your use of the Services or violation of Terms.
SECTION 19 - SEVERABILITY
If any provision is found unenforceable, the remaining provisions remain valid.
SECTION 20 - WAIVER; ENTIRE AGREEMENT
These Terms represent the full agreement between you and Petcart.
SECTION 21 - ASSIGNMENT
You may not assign rights without consent. Petcart may assign rights freely.
SECTION 22 - GOVERNING LAW
These Terms are governed by applicable laws in the jurisdiction where Petcart is headquartered, with consent to jurisdiction in those courts.
SECTION 23 - HEADINGS
Headings are for convenience only.
SECTION 24 - CHANGES TO TERMS
Petcart may update these Terms at any time. Continued use implies acceptance.
SECTION 25 - CONTACT INFORMATION
Questions should be sent to: adminpetcart@gmail.com
Trading Name: Petcart
Email: adminpetcart@gmail.com